At A1Novel, we provide digital content and services. By purchasing coins, subscriptions, or any digital content, you agree to this refund policy.
🔁 Refund Eligibility (7 Days)
We offer refunds within 7 days of purchase only in the following cases:
- Duplicate or accidental charges
- Technical errors during payment
- Unauthorized transactions (must be reported immediately)
❌ Non-Refundable Cases
- All purchases are non-refundable except for the cases listed above
- Used coins or unlocked content cannot be refunded
- Change of mind after purchase
- Partial usage of services
📩 How to Request a Refund
To request a refund, contact us within 7 days with:
- Transaction ID
- Registered email ID
- Reason for refund
📧 Support Email: support@a1novel.com
We will review and process eligible refunds within 5–7 business days.